Find answers to common questions about our gift card verification services, educational resources, and general gift card information.
GiftLala provides several services related to gift cards:
Our focus is on providing accurate information and verification services to help consumers make informed decisions about gift cards.
No, GiftLala does not sell, buy, trade, or exchange gift cards. We are strictly an information and verification service provider. Our mission is to provide accurate information about gift cards and verification services, not to engage in gift card transactions. We are not affiliated with gift card issuers or resellers.
GiftLala stands out in several ways:
Our gift card verification process works through these steps:
Our service saves you time by handling the verification process efficiently while maintaining security standards.
Our balance verification service provides the same information that you would receive directly from the gift card issuer's official channels. The accuracy depends on the real-time data provided by the card issuer's systems. While we strive for 100% accuracy, it's important to note that:
We use legitimate verification methods and display exactly what the issuer's system provides.
We can verify balances for most major retailer gift cards that offer public balance checking, including:
Note that some gift cards do not offer public balance checking or may require additional verification steps. If you're unsure whether your gift card can be verified through our service, please contact our support team.
Basic informational resources on our website are available without an account. However, creating a free account provides several benefits:
Account creation is quick, requiring only basic information like your email address and a password. We respect your privacy and do not share your information with third parties.
We offer a tiered pricing structure:
Current pricing details are available on our services page. We're transparent about our fees, with no hidden charges.
We accept multiple secure payment methods including:
All payments are processed through secure payment processors that comply with PCI DSS standards. We never store your complete payment information on our servers.
In the United States, federal law (the Credit CARD Act of 2009) prohibits gift cards from expiring for at least five years from the date of issuance or from the last date money was loaded onto the card. However, specific policies can vary:
Always check the specific terms for your gift card, which should be available on the card itself, accompanying materials, or the issuer's website.
If your gift card is lost or stolen, take these steps immediately:
Unfortunately, many gift cards are treated like cash, and if you don't have the card number or receipt, recovery may be difficult. This is why we recommend keeping gift card receipts and registering cards when that option is available.
The international usability of gift cards varies widely:
Always check with the specific retailer about international usage before attempting to use a gift card outside its country of issue.
Yes, we take security very seriously and have implemented multiple measures to protect your information:
We only ask for the information necessary to perform the verification service. Your security is our priority.
We protect your personal information through comprehensive security measures:
For more details on how we handle your information, please see our Privacy Policy.
If you suspect any fraudulent activity related to our services or gift cards:
We take all reports of suspicious activity very seriously and will investigate promptly.
If you couldn't find the answer you were looking for, please reach out to our support team.