🔒 Privacy Policy

1. Introduction

GiftLala Inc. ("GiftLala," "we," "us," or "our") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our gift card verification services, educational resources, and website at https://giftlala.org.

By using our services or visiting our website, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand how we handle your information.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, and mailing address
• Account information: Username, password, and account preferences
• Service-related information: Details necessary for providing gift card verification and information services
• Correspondence: Records of your communications with us
• Payment information: Payment method details (processed securely through third-party payment processors)

2.2 Information About Gift Cards

When you use our verification services, we may collect information about gift cards, such as:

• Gift card numbers, PINs, or other identifiers (temporarily stored for verification purposes only)
• Gift card types, issuers, and denominations
• Balance information and transaction history (as available through legitimate verification channels)

We collect this information solely to provide our verification services and do not store complete gift card credentials beyond the time necessary to complete the requested service.

2.3 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information: IP address, browser type, device identifiers
• Usage data: Pages visited, time spent, links clicked
• Location information: General location based on IP address
• Cookies and similar technologies: As described in our Cookie Policy

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing gift card verification services and related information
• Processing and fulfilling service requests
• Communicating with you about our services
• Sending service updates, notifications, and support messages
• Improving our services and developing new features
• Personalizing your experience on our website
• Ensuring the security and integrity of our services
• Complying with legal obligations
• Detecting and preventing fraudulent or unauthorized activity

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal bases:

• Contractual necessity: To perform our obligations under the Terms of Service
• Legitimate interests: To operate and improve our business and services
• Consent: When you have explicitly given permission
• Legal compliance: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third parties who assist us in operating our business and providing services
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you have explicitly agreed to the sharing

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Employee training on data security practices
• Secure data storage and processing facilities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing the services you have requested
• Complying with legal obligations
• Resolving disputes and enforcing our agreements

We are particularly careful with gift card information and delete complete card details promptly after verification services are completed, typically within 24 hours.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise your privacy rights, please contact us using the information provided at the end of this policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control these technologies through your browser settings. For more information, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites, products, or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

12. International Data Transfers

We are based in the United States and process data on servers located in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. We take steps to ensure that your privacy is protected in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

If you have an unresolved privacy concern that we have not addressed satisfactorily, please contact your local data protection authority.